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Experience in
The Pharmaceutical industry
Execution of Patient Attention programs
Outbound calls for patient follow up
Administration of cash in rewards bills
Administration of Nutritional Educators
Design of KPIs
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Experience in
The Mass Consumption Industry
Customer service
Promotional activations
Nutritional assessment
Monitoring of satisfaction surveys
Claims Management and Information Support
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Experience in
The Banking and Insurance Industries
Retention and customer satisfaction surveys
Cross Selling
Appointment scheduling
Credit card and checkbook delivery
Outbound notification and pin delivery calls
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Experience in
The beverages and spirits industry
Management of Miller´s “First Class” Points Program
Delivery of loyalty cards
Target selection
Invitation to events
Delivery of kits
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Experience with
SOS Children´s Villages
Outbound calls for Lead Generation for SOS corporate friends
Outbound calls for fundraising
SMS and Email management
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Experience in
Loyalty Programs
Subscriptions to the rewards program
Submission of codes, reward redeeming approvals
Contact with patients, pharmacies, and doctors
Scheduling of medical appointments and reminders
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At Outsourcing Marketing Group, we boost your company´s success at every contact. Our Products

Our Products

  • OMG Customer Services
  • Business Process
  • Optimization OMG BPO
  • OMG Technical Support
  • OMG Credit, Risk and Collection
  • Service Desk OMG
  • OMG Telemarketing
  • OMG Loyalty Programs

Our Reach

We are present in Latin America and USA. Our responsibility it to provide service to hundreds of thousands of people every year. We offer our technology and staff with extensive experience in design and business process management and marketing.

Our Experience

We have extended experience on the following industries/markets:

  • Consumer goods and food
  • Pharmaceutical Industry
  • Banking and Insurance
  • Beverages and Spirits
  • Government and NGOs
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